Where do I find unfinished (started) puzzles? All the unfinished puzzles are stored in the Started folder of your Puzzles Selection page. Comments Alice Weir July 23, 2014 18:18 I can't fine the puzzle page. Alice Weir July 23, 2014 18:30 I know they are on the Puzzle Selection page, but how do you find it? I'm confused on this. rick hughes May 06, 2015 22:24 Me too. How do u navigate this? Sharon williams July 06, 2015 15:31 I can't find my puzzles I bought on my ipad, thought might be able to retrieve once signed in on my new tablet Isabel Dull August 06, 2015 02:25 Please help me find the puzzle page. Thank you. Isabel Dull August 06, 2015 02:28 Purchased some puzzles, can't find those either. Isabel Dull August 06, 2015 02:28 Purchased some puzzles, can't find those either. Brenda Weaver August 30, 2015 01:01 Seems as though no one can find the "started puzzles" folder. Wasted my time playing today since I was almost done with the big puzzle and now it's gone. I am submitting your app to Google as spam. Jigsaw Puzzles Team August 31, 2015 12:44 Dear Brenda, we apologize for the inconvenience. If you let us know the device you play on, it'll help us fix the app faster. Thank you. Thresaganahl September 30, 2015 01:32 How do I find my puzzle page? johnmccallum June 14, 2016 22:39 How do i find my finished puzzles pamela hastings August 20, 2016 18:30 I cannot find my puzzles. where did they go???? Jigsaw Puzzles Team August 22, 2016 09:15 pamela hastings, please tap on the blue camera/blue puzzle piece icon in Magic puzzles app to see your collection. Jaymi Patch August 23, 2016 02:29 I'm frustrated along with every one else. I can see all my puzzles packs, but I can't access them. They are not available on the main screen like the above picture shows at all. Only the new folders for personal pics. I'm about to delete this app and warn others. Which is a shame because I really enjoy it. Jaymi Patch August 23, 2016 04:48 Thank you, I found my puzzles. The camera button is confusing. Maybe next time they're is a design change, let your customers know what changed. Joel walker December 25, 2016 21:14 I can't find the puzzle page that shows my purchases and downloads I'm using a Samsung tab e Joel walker December 25, 2016 21:14 I can't find the puzzle page that shows my purchases and downloads I'm using a Samsung tab e Pat Bjarnason September 26, 2017 22:20 Where is my puzzle page. All that is showing is completed puzzles, some that aren't mine. 2nd time this has happened. Scott finger November 06, 2017 23:45 I can't find my unfinished puzzles after my tablet did a full restore on its own I replaced my games and got it all back cause I have it connected to my Google etc I saved these puzzles on the game so they should be some where can you send me a page so I can get my started puzzles back pls firstname.lastname@example.org Gwipple56 December 03, 2017 23:25 Your puzzle app continues to stop and when I reconnect, the puzzle I was working on has started over! It's not located in started puzzles either. Please fix as this is very frustrating! !!!!! Nelson Lavoie January 05, 2018 02:08 I started a puzzle on my phone but when I come on my tablet to work on it, I can't find the "Started Puzzle" square like on my phone. Could you check that out and fix this issue? My phone is a Galaxy S8 and my Tablet is a Samsung Galaxy Tab S2 and both are running Android. Eva Virji January 06, 2018 02:34 Have the same problem as many other people seem to have. Have started puzzle, worked on it all day and half finished ( 630 ) , puzzle disappears. Even in started puzzle page, the finished part is nowhere to be found. It is MOST frustrating. Can you explain? Eva Virji January 06, 2018 02:34 Have the same problem as many other people seem to have. Have started puzzle, worked on it all day and half finished ( 630 ) , puzzle disappears. Even in started puzzle page, the finished part is nowhere to be found. It is MOST frustrating. Can you explain? Scott finger March 09, 2018 21:55 I was working on a puzzle which was saved I came back to work on it some more and when I got off the page for some reason I came back to the puzzle and its gone no where to be found 4 hours of work gone in a second I don't understand Scott finger March 09, 2018 21:56 Can't find the puzzle any where I'm so upset Eva Virji March 10, 2018 18:29 Scott finger, I have the same problem. I do 630 pieces, you can imagine how upsetting it is when the puzzle disappears half way through. Has happened quite a few times.