How do I create puzzles from my own pictures? Press the camera symbol: choose any picture from your Gallery: or take a new picture with your camera: To learn more about how to manage albums, please press here. Comments Birdie June 19, 2015 05:05 How do I get back to the puzzle. Not to user friendly. Jigsaw Puzzles Team June 24, 2015 07:22 Birdie, if you mean puzzle packs - please tap on the puzzle piece icon William Bryan October 16, 2016 09:30 I had to do a factory reset on my tablet to start all over again and I found and restored all my puzzle packs but I can't use the feature of using my downloaded pictures without paying again, do I really have to pay again? Riki Temple October 21, 2016 17:49 Are my picture puzzles free Jigsaw Puzzles Team November 01, 2016 10:28 William Bryan, Please update the app up to v.3.9.6 (164) Please first make sure that you are logged in on your device with the same Google account in Google Play Store you used for purchase and that you are authorized and logged in under your Facebook account in the app (if you have one). You need to start the app, tap on your name -> Packs -> Restore paid downloads button. https://androidpuzzlessupport.zendesk.com/hc/en-us/articles/201943178 Then please wait for 2-3 minutes and reboot your device.