Magic Jigsaw Puzzles

What are coins for?

You can use coins to purchase puzzle packs in the Shop. Your coin balance is indicated at the top of the screen. coins.PNG

The price in coins is indicated on every paid pack.

packs.PNG

Comments

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    Renee Simone
    I am not being given the option to purchase a puzzle pack with my credit card only with coins.
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    Jigsaw Puzzles Team
    Dear Renee, please try to reboot your device and check your payment information. Please check if you have installed the latest version of the app.
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    Lori Gibson

    Ok, my questions, comments keep getting deleted before sending. 4th message: cannot purchase packs using coins but has no issues taking or cash! My husband may not have issue spending lots on packs but if you are earning coins for purchases why not be able to buy using them? Yes in upgraded, yes I've restarted several times. Anything that's been suggested through reading everything on here has been tried numerous times. Please fix or change my coins to cash so I can purchase new puzzles to keep me busy during my numerous Dr's appointments, thanks

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    Jigsaw Puzzles Team

    Dear Lori, please contact us via email - puzzles@ximad.com, our support team will help you.

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    Kristina Howard

    Doeshirley2010@hotmail.com it take coins when completing my puzzles I already have purchased ND downloaded

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    Heather Karamon

    Every time I open the app all my coins are gone! With all the puzzles I have done I should have well over 5,000 coins! What's the point of earning them if they disappear and I can't use them!

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    eewalsh5

    I tried to buy apuzzle pack & was told to sign in with Google I was already signed I. with Google . What do I do now?

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    eewalsh5

    I tried to buy apuzzle pack & was told to sign in with Google I was already signed I. with Google . What do I do now?

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    eewalsh5

    I tried to buy apuzzle pack & was told to sign in with Google I was already signed I. with Google . What do I do now?

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    Jigsaw Puzzles Team

    Dear Customer, please update your app to the latest version 4.0.6. If the issue persists, please contact us via email support@zimadgames.com.

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    Pam Olsson

    Some puzzle packs have coin purchase available and some don't. The one that I want does not. Aren't they all supposed to have the coin option to purchase?

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    Jigsaw Puzzles Team

    Hello, Pam. No, some packs are available only for money.

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    Linda J. Stephens

    My 365 monthly packs page is a blank page. This happened on 2/1/18 right after the upgrade. I miss my puzzles. Where are they???

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    Griffincharolette8

    I I purchased a new package and I deleted the package, but my coins for the package was not returned so when do I do to get them back. Also I 365days package don't work

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    Stephanie Malatin

    Again not going to play daily puzzles till you make it back to the second puzzle of the day not cost coins

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    judy hedlund

    I'm not getting coins because when adds come up they don't have an x to close, or screen stays black, then I don't got my achievement coins

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    judy hedlund

    I'm not getting coins because when adds come up they don't have an x to close, or screen stays black, then I don't got my achievement coins

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    Stephanie Malatin

    You don't have my topic I want to know why it is still saying you have to spend a hundred coins on the second puzzle of the day I thought you guys were going to look into that and fix it

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