Magic Jigsaw Puzzles

How do I transfer my game progress to a new device?

Please do the following in order to transfer your game progress to your new Android device:

1) Make sure that you are registered in the app itself on your old device.

Please tap on the Menu - Account.

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2) If you are logged in the app, on the Login page you will see your Facebook name you used for registration in the app. If you are not logged, you will see the word "Connect".
In this case you need to register in the app to be able to transfer your game progress.

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3) After that use the same Facebook to log in the app on your new Android device.
All your progress will be moved automatically.

4) In order to restore puzzle packs: https://androidpuzzlessupport.zendesk.com/hc/en-us/articles/201943178-How-do-I-restore-my-purchases-

5) In order to restore the Gold Deal/All Inclusive/Magic Puzzles VIP:  https://androidpuzzlessupport.zendesk.com/hc/en-us/articles/201943178-How-do-I-restore-my-purchases-


You can synchronize your purchases with another Android device also without Facebook. Please use the same Google account and log in with the same details on the new device.


Please note that synchronization of the app across devices with different OS is possible via Facebook only.

Unfortunately purchases like Gold deal or All inclusive can't be transferred to a device with a different OS, only to the same one. It's possible to transfer only Magic Puzzles VIP.

Please also note that some packs were created only for one platform and they can't be restored on a different one.

Started and created puzzles can't be transferred to a different device.

Comments

  • Avatar
    Taloden 7

    I have a new device and I don't do Facebook. I am logged in. I am level 71 and have 6414 coins. I am missing all of my paid fot puzzle packs. Could you please reload them for me please.

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