Magic Jigsaw Puzzles

What to do if my coins have been lost?

1) Please make sure that you are logged in the app itself with the same Facebook account you used for registration in the app previously.

Please tap on the Menu - Account:


2) If you are logged in the app, on the Login page you will see your Facebook name. If you are not logged, you will see "Connect".


3) You need to log in with the same details you used for registration before. As soon as you log in, your coins will appear.

4) If you have started to use a new device and your coins didn’t transfer, please also make sure that you are logged in the app and that you are logged in on your device with the same Google account you used before.

5) If you still unable to restore coins, please feel free to contact us. Click here to submit a new request.


  • Avatar
    Julie Arbuckle

    I log onto my account as indicated but there is no Facebook choice. This program transferred to my replacement phone , but I thought I had to redownload a group of puzzles that i had already owned and the "cost" in coins deducted from my total. How can i get my coins back and my
    lifetime purchased account and also regain my coins?

  • Avatar
    Susan McIntyre

    Still no credits/coins
    Got a new phone

  • Avatar

    lost coins.
    How do I get them back please

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