COMMON QUESTIONS

• Ho To Use a Promo Code
• The size of my puzzle pieces has changed
• My puzzle pieces are of a strange shape
• Puzzle pieces have the wrong orientation (too many corners, etc.)
• Why are some puzzles in a pack locked?
• How do I play offline?
• What do I do if puzzles freeze/move slowly/pieces are jerky?
• How do I send a log file?
• How do I disable push notifications?
• How do I get a refund for the purchase?
• How do i create puzzles from my own pictures?
• How do I turn on/off music and sound effects?
• What do i do if there is a missing piece in a puzzle?