Magic Jigsaw Puzzles

• UPDATES AND NEWS

  • New Update (version 6.13.14) and How to Update the App
  • Why does the app ask me to enter my age?

• ACCOUNT INFO

  • How do I access my Account page?
  • How do I find my Magic Puzzles ID?
  • How do I register in the app?
  • How to check if I am logged in to the app?

• GAME PROGRESS

  • How do I save my game progress?
  • How do I restore my game progress if I lost it?
  • How do I transfer my game progress to a new device (same platform)?
  • How do I transfer my game progress to a new device (different platform)?

• HOW TO PLAY

  • How can I change the number of pieces?
  • How can I turn on/off rotation?
  • How can I change the puzzle piece cut?
  • How do I change the size of the puzzle pieces?
  • How do I start a puzzle with the edge pieces only?
  • How do I turn on a picture preview when working on a puzzle?
  • How do I turn on/off the zoom feature?
  • How do I change the background color?
  • How do I find a started/unfinished puzzle?
  • How do I save a picture after solving a puzzle?
  • How do I share a completed puzzle with friends?

• PUZZLE PACKS/PAID PURCHASES

  • About puzzle packs
  • Puzzle packs with partially locked puzzles
  • Monthly puzzle packs
  • I bought a puzzle pack but didn't receive it
  • What do I do if I lost my packs?
  • How do I delete puzzle packs?
  • How do I restore my puzzle packs?
  • How do I restore paid purchases (Magic Puzzles VIP, Gold Deal, All Inclusive, No Ads offer)?
  • How do I reinstall a puzzle pack?
  • Completed puzzle packs

• LEVELS

  • Where is my level in the app?
  • How do I reach new levels?
  • What are my rewards for new levels?
  • When are new levels added?

• COINS

  • What are coins for?
  • How do I get/earn coins?
  • What to do if i lost my coins?

• IN-GAME EVENTS

  • Missions.
  • Daily bonus
  • The collecting points event
  • The competition event
  • Magic Bonus
  • Complete tasks in other apps to get rewards in Magic Puzzles

• CLUB

  • What is Club?
  • How do I create and share my own photos?
  • Sharing puzzles with friends
  • How do i delete puzzles in the Club?

• MAGIC PUZZLES VIP

  • What is Magic Puzzles VIP?
  • How do I change my subscription plan?
  • How do I cancel a subscription?

• NO-AD VERSION OF THE APP

  • How do I turn off the ads in the app?
  • No Ads offer
  • How do i restore my no-ad version of the app?

• COMMON QUESTIONS

  • My puzzle pieces became large
  • What to do if a puzzle opens with black pieces?
  • What do i do if there is a missing piece in a puzzle?
  • My puzzle pieces are of a strange shape
  • Puzzle pieces have a wrong orientation (too many corners etc)
  • Stars are not being added
  • Coin rewards for completing puzzles (2 out of 2, 3 out of 3, etc)
  • Why are some puzzles in a pack locked?
  • How to play offline?
  • What to do if puzzles freeze/move slowly or pieces are jerky?
  • How do I send logs?
  • How do I disable push notifications?
  • How do I get a refund for the purchase?
  • How do i create puzzles from my own pictures?
  • How do I turn on/off music and sound effects?

• APP REQUIREMENTS AND AVAILABILITY ON OTHER PLATFORMS

  • Compatibility with Android devices
  • Availability on other platforms (OS)

• TERMS OF USE AND PRIVACY POLICY

  • Terms of Use
  • Privacy Policy